Effective Business Communication in Workplace Essay

Effective business communication in the workplace will be our topic of discussion. Every good relationship stands for good communication and relationships in the workplace are no different. The better a team communicates, the better they perform. Therefore, employees at the workplace need to establish a good communication channel to be more effective at their job. However, not every workplace is built the same, not every team is good at communication.

Moving on, to clear this concept to the reader we will be discussing all the aspects. First of all, we will be looking at the definition of effective communication, and then we will discuss why it is important.  Moreover, we will be looking at types of communication in the workplace and at last the ways of improving communication in the workplace.

As mentioned above we shall start the discussion from the definition of effective communication.

What is Business Communication?

Business communication refers to the process of sharing information and data with employees of the company or a department. This information includes a discussion of strategies, promotions, campaigns, and such things. Nevertheless, what the information or data is, is always goal-oriented. Meaning everyday chit-chat in the office is not business communication.

Moreover, this follow of information can be between employees, or employees and managers. The main purpose of the Business communication process is to reduce work stress, improve performance, and decrease errors, and so on. Effective business communication plays a major role in the productivity of a team and the overall success of the company.

Next, we’ll be looking at the types of business communication.

Types of business communication in the workplace

Business communication is divided into four parts based on the movement of the information. These four different forms of business communication areas namely:

• Internal upwards business communication
• External business communication
• Internal downwards business communication
• Internal lateral business communication

Nevertheless, we shall discuss each one of these types in brief. Looking at how they work and where they are seen. Starting from:

Internal upwards

As the name suggests, in internal upwards flow, the information moves upwards inside the hierarchy of the company. In simple words, employees information their managers who then informs their higher-ups. As a result, it creates a clear view of companies’ operations to higher officials. Since they cannot visit each department.

This type of business commendation is usually seen in form of surveys, feedback, and reports, and so on.

Internal downwards

Similarly, internal downwards too refers to the movement of information inside the hierarchy of the company. But unlike the previous one, the flow is downwards. This means the higher official provide information to their subordinates and them to theirs if any.

Moreover, this type of flow is seen in notices, orders, memos, etc.

Internal lateral

Unlike previous ones we read, internal lateral flow don’t involve hierarchy or movement of information in up or downflow. In fact, this type of business commendation refers to the process of sharing information between employees. This could be within a department or a team.

Moreover, there are many tools like chats, messengers, and so on that aids it. Plus this helps employees coordinate better and divide the load, resulting in better performance and productivity.

External

For namesake, external business communication refers to the sharing of information outside the company. Like interactions with customers, suppliers, vendors, or any external party for that matter.

Importance of effective business communication in the workplace

By now, you already must have got an idea of why is effective business communication important in the workplace. For the business, communication makes all the difference. A good business communication channel can help the team perform better. On the other bad communication can hamper the success rate of the company.

Moreover, we shall discuss the major points of these topics in this section of the essay. Therefore, effective business communication is important as it helps in the following this:

• Helps in building a team
• Strengthening management
• Innovation
• Increases Growth
• Promotes productivity
• Reduce overload
• Helps build a good company culture
• Makes the company more transparent

Ways to improve business communication in the workplace

Earlier, we looked at are benefits of effective business communication and what is its importance. However, if a company or a team is struggling with bad communication channels what should they do?

In this paragraph, we shall answer the very question. Therefore, we will be looking the ways to improve business communication in the workplace. Moreover, there are various things that can be employed to promote good communication among the employees or the hierarchy of the company,

Consequently, improving company’s performance and reducing the workload of employees. Moving on, we shall look at these ways. Which areas mentioned below:

• Open meetings
• One on one
• Emails or messaging application
• Use simple language
• Create a professional and serious image
• Let them speak
• Use visual commutation
• Encourage feedback
• Appreciate employees performance
• Always stay on your words
• Reply to queries on time
• Do not leave their requests hanging

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