Highline Civil Engineering (HCE) is a British-based Construction Company that has won a Contract to Build a Highway Extension: Strategic Human Resource Management Case Study, RP, Singapore

Case Study

Highline Civil Construction (HCE) – Project in Jordan

Highline Civil Engineering (HCE) is a British-based construction company that has won a contract to build a highway extension and bridge over a river in Jordan close to the city of Amman. HCE plans to send 50 senior engineers, project managers, and other senior managers from the UK – though about 50% of these are not UK nationals and, mostly these people haven’t worked together before. The majority of staff, including some senior personnel, will be recruited locally. The project is expected to take 3 to 4 years.

The draft plan is to have a compound built close to the construction site which will house all the expatriate personnel. There will be a shop on the site selling British brands of food and other essential goods which will be specially imported. The site of the compound happens to be close to an English medium international school.

You are part of a team of 4 or 5 people from the HR department who have been asked to produce a report that will be used to advise the project planning team.

• Authority and organizational structure – Understanding Jordanian expectations
• Selection and recruitment of local staff
• Building culturally diverse teams in a Jordanian context
• Leading and motivating local staff
• A brief outline for an induction course for staff going to Jordan from the UK

Report 1 on Case Study

For each topic, share a hypothesis and explain the advantages and disadvantages. Attach graph, stats to support (if any)

Each topic, at least 4 to 5 Harvard Referencing from Books (eg Hofstede, Schein, International HR Management 4th Edition etc) Articles or Journal (provide links)

Half Page Executive Summary

Introduction on Culture of Jordan vs UK, any culture difference using Hofstede
(National Culture Indicator/Insights)

1. Authority and Organisational Structure – Understand Jordanian

i.Expectation and labor laws (Gulf Cooperation Council)
ii. Compare different theories of Organisational Culture for application

• Using Hofstede Cultural Dimension UK Vs Jordan
• Explain Schein’s model of OC
• Describe the use of CVF to measure
• Weber’s Bureaucracy
• Functional Vs Divisional Org Structure

2. Selection and recruitment of local staff –

• Principle of Resourcing – eg Reed
• Recruitment & Selection Process
• Using Cultural Intelligence and Big 5s OCEAN for selection

3. Building culturally diverse teams in a Jordanian context –

• Cross-Cultural Dimension
• Globe Smart Dimension

4. Leading and motivating local staff

i. Compare different theories for application

• Maslow Hierarchy
• Mayo Effect
• Fredrick Herzberg
• Equity and Adam theory on managing performance expectancy

5. A brief outline for an induction course for staff going to Jordan from the UK

Use Gibbs Reflection Cycle – Understanding Jordanian culture and workforce diversity and hiring the right person